Granny doesn't want to stream music, surf, play games, check directions or update her MySpace page on her cell phone. She just wants to make calls and she's pretty cranky about it. "Is that too much ask?" she petulantly asks every relative who passes through her door. (That is not to say you should ever underestimate Granny; she is sharper then most people half her age, razor wit, and more spirit than a racehorse.)
Fortunately, gadget girl came to the rescue, with the Jitterbug, designed "for Boomers and Beyond." (That sure beats branding it the "Senior Phone.") There have been some changes since we first reviewed it, such as the Roadside Assistance Program for an extra $4 per month and more operator features. GreatCall now offers the Jitterbug Dial in a graphite color (for Grandpa?), and while the company hints at more features, "simplicity is still key."
With its big easy-to-read 12 numbers, (or the even simpler 3-button model), it comes pre-programmed and ready to use right out of the box. Push "YES" to call from your personal phone list and you'll hear a familiar dial tone, which a separate Volume Up/Down button on the cover. An operator is always standing by to help, and 911 emergency calls are always free.
Granny likes the ease of use, the soft ear cushion, and the friendly operators. And something I didn't notice - she likes that the instructions are written in big letters. Smart. Service plans start as low as $10 a month, and there's no contract required $147 for a handset. GreatCall has made deals with CDMA carriers across the country and numerous regional service providers, so no matter where you live, they can provide great coverage for Jitterbug customers nationwide.
We're going to start calling Granny "tech head." She loves that.
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